Paid for NCM Pro but Did Not Receive

Hi, I paid for NCM Pro, but there was an issue with the payment platform that prevented the transaction from completing on the website.

However, on my bank statement, it shows a deduction of $19.00 corresponding to NCM Pro. Please help me resolve this issue so that I can receive the product I paid for, thanks.

Greetings! I’ll up with you directly – we’ll get this resolved ASAP!